Services

Explore the unique characteristics of services and how they differ from products. Learn how to develop, deliver, and market services that meet customer needs and expectations.

16 min read
2 October 2025

EquityBee: A Startup Case Study – Empowering Employee Ownership

Explore how EquityBee is revolutionizing pre-IPO investing by solving stock option liquidity issues. This case study details their unique equity crowdfunding model, which empowers employees to exercise their employee stock options and offers investors unique alternative investment opportunities.

19 min read
19 June 2025

Empathy: A Startup Case Study – Supporting Bereaved Families with Technology and Compassion

Discover how Empathy, a grief technology startup, is revolutionizing bereavement care. This case study explores their strategic partnerships, innovative approach, and impact on employee benefits. Learn how they blend technology with compassion.

16 min read
3 March 2025

Superside: A Startup Case Study – On-Demand Design with a Dedicated Team

Discover how Superside, a subscription-based design platform, disrupted the traditional agency model. Learn about their innovative approach to connecting businesses with curated design talent, their AI-powered tools, and their impressive growth trajectory. This case study explores Superside's business model, market strategy, and key takeaways for entrepreneurs.

16 min read
21 February 2025

IntelyCare Startup Story: Disrupting Healthcare Stuffing with Tech-Driven Marketplace – Key Lessons for Entrepreneurs

Discover how IntelyCare, a healthcare staffing platform, revolutionized the industry with its AI-powered solution. Learn about their success story, market analysis, and future outlook. This case study explores the challenges and opportunities in the healthcare staffing market.

12 min read
3 June 2015

7 Characteristics of Services That Finally Get Clients to Say Yes

The Service Challenge Discover the unique characteristics of services, such as inseparability and variability. Learn how businesses overcome these challenges.

12 min read
13 May 2015

A Guide to Individual Product Decisions: What to Build and Why

Perfecting Your Product: Key Decisions for Success You have an idea, now how do you turn it into a market hit? Explore the critical choices you'll make about branding, features, packaging, and more. Discover how these decisions shape the customer experience.

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